The Four Steps of Effective Brand Research

Step #1: Identifying Key Issues Qualitatively You may discover that those outside your organization perceive and experience your brand differently than those inside the organization. All of this is crucial information for developing an effective brand strategy. Qualitative interviews that capture common experiences, perceptions and sentiments about your brand are the first step towards a … ادامه

Pay Attention to Buyer–Supplier Interactions During the Bankruptcy Process

Exploitative acts signal a competitive stance, with the signaler emphasizing its intent to seek concessions emphasizing its own interests, even if such concessions may not be in the interests of its counterpart. For example, the buyer may decide to reject a supplier contract, thus signaling it wants to discontinue the relationship. A supplier can also … ادامه

One Simple Tweak Can Make Referral Programs More Effective

Read the Full Study for Complete Details Q: What do you think the process is for the referrer when they first see the refer a friend reward offer? Do you believe a different emotion exists before the psychological barriers to communal behavioral requirements occur? Do you think they automatically think negatively when they see the offer … ادامه

How Does a Digital-Native Brand Opening Its Own Physical Store Affect Sales in Existing Channels?

We find that brand stores generate an influx of sales that more than make up for any online losses. This is not necessarily surprising: their strong local visibility, typically in locations with high foot traffic, and their appeal to customers who lack opportunities or motivations to visit the online channel or supermarket make brand stores … ادامه

How Marketers Measure “Willingness to Pay” Is Flawed—Now There’s a Better Way

Go to the Journal of Marketing Eric T. Anderson is Professor of Marketing, Northwestern University, USA. Derek D. Rucker is Professor of Marketing, Northwestern University, USA. منبع Sharlene He is Associate Professor of Marketing, Concordia University, Canada. Context can affect WTP by changing how a customer values a product relative to a comparison or by changing … ادامه